As the world is becoming more digitalized, businesses are increasingly migrating their operations online. Dynamics 365 is a popular software suite that helps businesses manage their operations and customer relationships. As such, it’s not surprising that Dynamics 365 professionals are in high demand. If you’re preparing for a Dynamics 365 interview, here are some questions you might be asked.

1. What is Dynamics 365?

Before diving into the interview questions, it’s important to understand what Dynamics 365 is. Dynamics 365 is a cloud-based software suite that offers enterprise resource planning (ERP) and customer relationship management (CRM) solutions.

2. What are the different products in the Dynamics 365 suite?

Dynamics 365 includes various products, including Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Finance and Operations, Dynamics 365 for Field Service, and more.

3. How do you create a new entity in Dynamics 365?

To create a new entity in Dynamics 365, you’ll need to go to the Power Platform admin center and click on “Environments.” From there, you can select the environment you want to work in and click on “Entities.” Then, click on the “New” button to create a new entity.

4. What is the difference between a view and a form in Dynamics 365?

A view in Dynamics 365 is a way to see data in a particular format. A form, on the other hand, is a way to create and edit data.

5. How do you create a workflow in Dynamics 365?

To create a workflow in Dynamics 365, you’ll need to navigate to “Settings” and click on “Processes.” From there, you can click on “New” to create a new workflow.

6. How do you import data into Dynamics 365?

To import data into Dynamics 365, you’ll need to go to the data import wizard and follow the prompts. You’ll need to select the file you want to import and map the fields in the file to the fields in Dynamics 365.

7. What is a plugin in Dynamics 365?

A plugin in Dynamics 365 is a custom code that can be executed in response to an event within Dynamics 365.

8. How do you debug a plugin in Dynamics 365?

To debug a plugin in Dynamics 365, you’ll need to enable tracing and then use a tool like the Plugin Registration Tool to capture the trace logs.

9. How do you create a chart in Dynamics 365?

To create a chart in Dynamics 365, you’ll need to navigate to the entity you want to create the chart for and click on “Charts.” From there, you can click on “New” to create a new chart.

10. What is the difference between a system view and a personal view in Dynamics 365?

A system view in Dynamics 365 is a view that is available to all users, whereas a personal view is a view that is only available to the user who created it.

Conclusion

Preparing for a Dynamics 365 interview can be daunting, but by familiarizing yourself with these commonly asked questions, you’ll be one step closer to acing the interview. Remember to showcase your skills and experience confidently while highlighting your passion for the Microsoft ecosystem. With these tips, you’ll land your dream Dynamics 365 job in no time.