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Maximize Your Business Efficiency: The Power of Integrating Logic Apps and Dynamics 365

Maximize Your Business Efficiency: The Power of Integrating Logic Apps and Dynamics 365

Title: Harnessing the Power of Logic Apps and Dynamics 365

In an era where efficiency and automation rule, businesses must leverage tools that streamline their operations and enhance productivity. Two such powerful tools are Microsoft’s Logic Apps and Dynamics 365, which when used together, can significantly revamp your business processes. This post will guide you through how to work with these two formidable forces.

What are Logic Apps and Dynamics 365?

Logic Apps is a cloud-based service offered by Microsoft Azure. It provides a way to simplify and automate business tasks and workflows when you create schedule-based, event-based, or trigger-based processes using a visual designer.

On the other hand, Dynamics 365 is an all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions.

Working Together: Logic Apps and Dynamics 365

Businesses worldwide have recognised the potential in harnessing the power of Logic Apps with Dynamics 365. Using these platforms together offers a seamless and powerful experience, enabling firms to optimise their customer relationship management (CRM) and enterprise resource planning (ERP).

1. Data Integration and Automation: The connection between Dynamics 365 and Logic Apps facilitates the integration of data from different sources with ease. Whether databases, files, services, or systems, you can automate multiple tasks and workflows without complex coding.

2. Customisable Workflows: Logic Apps has connectors for Dynamics 365 which allows your business to tailor workflows based on specific triggers and actions. For instance, you can create a workflow that sends an email notification when a new client record is added in Dynamics 365.

3. Enhanced Business Processes: By connecting Dynamics 365 to Logic Apps, businesses can easily monitor their processes. This drives efficiency, as any non-performing procedure can be flagged and rectified promptly.

Step By Step Guide: Creating a Logic App for Dynamics 365

Setting up a Logic App with Dynamics 365 requires a few simple steps:

1. Navigate to the Azure portal and click on ‘Create a Resource’. Select ‘Logic App’.

2. Name your Logic App, assign it to a resource group or create a new one, then choose its location.

3. Once the Logic App is created, go to the Logic App designer, where you’ll see many prebuilt templates. Click on ‘Blank Logic App’.

4. In the search box, type ‘Dynamics 365’. Among the triggers that appear, choose a relevant one.

5. Sign in to your Dynamics 365 account when prompted.

6. Set up the trigger properties. For instance, if you picked the ‘When a record is created’ trigger, specify the organisation name, entity name, and changes to monitor.

7. Click ‘New Step’, then ‘Add an action’. You can choose from myriad actions – from sending an email to creating a task.

8. Fill in the necessary fields for your chosen action.

9. Save your Logic App. It will now run whenever the specified trigger event occurs in Dynamics 365.


The integration of Logic Apps and Dynamics 365 provides businesses with a robust automation and workflow solution. It not only ensures seamless data flow but also enhances productivity and efficiency. This combination is a modern necessity for businesses seeking to regain control over their processes and make more informed decisions.

So, get started with Logic Apps and Dynamics 365 today; it’s a partnership that empowers your brand and prepares it for tomorrow’s business landscape. Harness these tools’ potential to revolutionise your operations and drive your business towards success.

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