In today’s digital age, businesses are constantly looking for ways to stay ahead of the competition. One of the most effective ways to do so is to implement a customer relationship management (CRM) system, such as Microsoft Dynamics 365. However, introducing a new system can be daunting for employees, which is why onsite Dynamics 365 trainers have become increasingly popular.

An onsite Dynamics 365 trainer is a professional who provides training on the use of Dynamics 365 directly at the client’s workplace. This means that employees can receive training without having to leave their work environment, which can be especially beneficial when implementing a new system. In this blog post, we’ll explore the benefits of hiring an onsite Dynamics 365 trainer and why it is important to choose someone with the right skills and experience.

Benefits of Hiring an Onsite Dynamics 365 Trainer

1. Cost-Effective

Hiring an onsite Dynamics 365 trainer can be more cost-effective than hiring an external consultant. Training sessions can be tailored to meet the specific needs of your business, which can lead to faster and more efficient adoption of the system.

2. Tailored Training

Onsite trainers can tailor training programs to suit the specific needs of your business. This means that employees can receive training on the exact features they require, rather than undergoing a generic training program that might not be relevant to their role.

3. Improved Productivity

By providing employees with the necessary training, an onsite Dynamics 365 trainer can help improve productivity. When employees are confident and proficient in using the system, they will be able to complete tasks faster and more efficiently, resulting in increased productivity.

4. Smooth Implementation

Implementing a new system can be challenging, but an onsite Dynamics 365 trainer can help make the process smoother. They can provide guidance and support throughout the implementation process, ensuring that the system is set up properly and that employees are trained on its use.

5. Ongoing Support

An onsite Dynamics 365 trainer can provide ongoing support to employees as they continue to use the system. This can include answering questions, providing guidance and troubleshooting issues. By having access to a dedicated trainer, employees can feel confident and supported in using the system.

Skills and Experience of an Onsite Dynamics 365 Trainer

When choosing an onsite Dynamics 365 trainer, it is important to consider their skills and experience. Here are some key qualifications to look for:

1. Microsoft Certified Trainer

A Microsoft certified trainer has undergone rigorous training and passed exams to demonstrate their expertise in Microsoft technologies. Hiring a certified trainer can give you confidence that they have the necessary skills and knowledge to train your employees on Dynamics 365.

2. Industry Experience

Look for a trainer with industry experience in your specific field. For example, if you work in the healthcare industry, look for a trainer who has worked with other healthcare organizations. This can ensure that the training is relevant and tailored to your specific needs.

3. Communication Skills

An effective trainer must be able to communicate complex concepts in a way that is easy for employees to understand. Look for a trainer with excellent communication skills who can effectively convey information to employees at all levels.

4. Patience

Not everyone learns at the same pace. A good onsite Dynamics 365 trainer should have patience and be able to adapt to different learning styles. They should also be able to answer questions and provide support until employees feel confident in using the system.

Conclusion

An onsite Dynamics 365 trainer can be a valuable resource for businesses looking to implement a customer relationship management system. By providing tailored training programs, ongoing support and expertise, an onsite trainer can help improve productivity and ease the transition to the new system. When choosing an onsite Dynamics 365 trainer, it is important to ensure that they have the necessary skills and experience to meet your specific needs.