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Unlocking the Power of Dynamics 365 and Logic Apps: A Step-by-Step Guide

Unlocking the Power of Dynamics 365 and Logic Apps: A Step-by-Step Guide

Title: Using Logic Apps with Dynamics 365: A Comprehensive Guide


In the contemporary era of automation and efficiency, Microsoft’s Logic Apps and Dynamics 365 have surfaced as an invaluable duo. They enable businesses to optimise batch processes, automate repetitive tasks, and streamline inter-application communication. This article is an in-depth exploration into how you can harness the power of Logic Apps in harmony with Dynamics 365.

Understanding Logic Apps

Logic Apps, part of Microsoft’s Azure services, is a cloud-based platform that simplifies the creation and deployment of automated workflows between your favourite apps and services. It provides seamless connectivity, thereby enhancing digital transformation by orchestrating business processes and integrating disparate systems.

Integrating Dynamics 365 with Logic Apps

Dynamics 365, the Microsoft suite of intelligent business applications, works well with Logic Apps. By connecting Logic Apps with Dynamics 365, businesses can maximise resources, minimise manual labour, and enjoy a streamlined data flow. The integration allows you to automate responses to specific system events or changes in your Dynamics 365 applications.

Opportunities offered by Logic Apps and Dynamics 365 Integration

1. Data Synchronisation: You can connect Dynamics 365 to other services via Logic Apps to keep databases in sync, without any need for manual intervention.

2. Business Process Automation: With the power of Logic Apps, you can automate and simplify complex business processes within Dynamics 365, offering enhanced productivity and operational efficiency.

3. Alert System: The integration can serve as an alert system to notify users of any specific system events or updates in Dynamics 365.

Steps to Integrate Logic Apps with Dynamics 365

Let’s dive into the steps needed to connect your Dynamics 365 application with Logic Apps effectively.

Step 1: Create a Logic App

Start by creating a Logic App in Azure. Access the Azure portal and navigate to the Logic Apps page. Here, click on “Add” to create a new Logic App. You’ll need to configure the basic settings, such as the app’s name, resource group, and location.

Step 2: Connect Dynamics 365

Once your Logic App is ready, it’s time to connect your Dynamics 365 application. To do so, search for ‘Dynamics 365’ in the Logic Apps Designer and select the appropriate trigger based on your need. Enter the necessary credentials to establish the connection.

Step 3: Define Your Workflow

Define the process you want to automate by adding actions. There are numerous pre-made templates available, or you can build your workflow from scratch.

Step 4: Testing and Deployment

After defining your workflow, test the Logic App to ensure it’s working as expected. Once confirmed, you can deploy the Logic App.


The integration of Logic Apps with Dynamics 365 paves the way for streamlined operations and improved organisational efficiency. Regardless of your organisation’s size, leveraging this influential duo can provide a significant boost to your business productivity. It is indeed a game-changer, bridging the gap between different applications and services while enhancing automation capabilities.

Stay tuned to our blog for more articles that help you fully utilise the potential of Microsoft technologies. Whether you’re a beginner or an experienced professional, we aim to guide you on your journey with insightful and actionable content.

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